About US
Apollo Telecom (Pvt) Ltd. Islamabad came into existence in 1991 as an entirely independent and self-supporting organization which was created to participate in the rapidly growing telecommunications sector in Pakistan. With its headquarters in Islamabad and regional offices in Karachi and Lahore, Apollo intends to be the formost application-oriented solution-provider in the country. Apollo aims to keep up with the revolutionary changes in telecommunication industry, offering the most modern telecommunication products alongwith comprehensive professional services.
Telecom Managed Services
With the onset of globalization, global companies are looking at innovative, cost-effective and integral way of running their business. Apollo works closely with telecom service providers to reduce their operating costs, establishing significant improvements in efficiency and ensures profitable growth through delivery of exceptional customer service. Apollo's strength in telecom managed services lies in its strong proven models in strategic transformation and transition. Apollo currently services over 5+ telecom equipment vendors and service providers; some of these engagements and partnerships have extended over a decade.
Over the years, Apollo has gathered rich experience and knowledge in this domain and tackles clients' concerns of technology complexity, process maturity and integration, as well as transition issues through proven methodologies and quality of service. Apollo addresses client issues across the gamut of technologies. Apollo has experience in various telecom network / technologies with a variety of telecom equipment vendors; this experience has been amassed by working in a host of domains, including product engineering, testing, system integration and network management.
Client Benefits
- Transforming services and aligning to business strategy
- Option of “Lift-Shift-Fix” or “Fix-Lift-Shift” approach to meet varied service requirements
- Offshore strategy and service consolidation to achieve immediate cost savings
- Leverage IT and systems integration to achieve operational excellences and cost reduction
- Customizable to accommodate various customer scenarios, including hostile takeovers
- Supported by established transition program management framework to mitigate various transition risks
- Focus on service quality improvement to achieve business KPI
- Proven transition framework that are well-defined with quality gates and defined deliverables
Network Planning and Design Services
- Transmission networks
- Data networks – IP / VPN / FR / ATM / MPLS networks
- Convergence and contact center networks
- Test lab engineering
- Network management systems
- Service assurance platforms
Network Management Services
- Service provisioning
- Customer service assurance
- Network monitoring and management (access + core)
- Hosting and data center management
Integration and Project Management Services
- Core telecom network rollout
- Access / core network integration and testing
- New service design and rollout
Enterprise IT Management Services
- Enterprise IT infrastructure management
- Desktops / servers
- Hosting
- NMS / EMS
- Enterprise applications
- Service desk applications
- Inventory management
- Networks
- Enterprise IT application support
Contact Center Services
- Multimedia contact center design and implementation
- IVR and IWR self service strategies
- CTI – CRM integration and CTI applications
- Customer interaction management solutions
- Quality and customer environment management solutions
- Call center management application and tools
- Audit and re-engineering
Networking
Apollo proposes end-to-end solutions and services across technology layers and industry leading solutions to build solid network and communication infrastructure for enterprises. Adopting a flexible project delivery model and packaged services, Apollo renders superior, innovative and value added services, across technology and product domains to enterprises worldwide.
In the space of networking, Apollo offers consulting, solution design, implementation and integration, bringing to the table technology, product and multi-domain business expertise, along with stringent quality processes and strategic alliances with product vendors. Apollo has been partnering with Nortel, Juniper, Cisco, Avaya, Aspect a leading technology solution provider for networking and communication infrastructure for over a decade and is always recognized.
Design Services Methodology
Network Implementation and Integration Services
Database Services
Apollo has a team of dedicated database administrators providing cutting edge technology support for Oracle, Sybase, DB2/UDB, Teradata MSSQL, and MySQL databases. This expertise, knowledge management and automation ensure high level of database availability at all times. Apollo provides these services under the auspices of proactive monitoring, administration services and consulting services. Apollo provides these services through a flexible onsite-offshore model on a 24x7 basis that is compliant with ITIL-based framework.
Apollo is the one of the largest remote database administration services provider and is currently supporting more than 10,000 database instances for more than 10 customers across country.
MoreDatabase Services
| Monitoring | Monitoring | Consulting and Advanced Administration |
| Database instance availability | Install, Maintain, Administer, Create - Databases | Database consolidation |
| Session monitoring | Performance tuning – DB, object, index tuning | Database software / tool evaluation |
| Query / transaction monitoring | Physical database design | Database consulting for disaster recovery |
| Alert log /trace file monitoring | Create / maintain database objects | Vendor and license management |
| Rollback segment monitoring | Database security administration | Database backup and recovery design |
| Lock and latch monitoring | Backup and recovery execution | Defining standard operating policies |
| Tablespace / data file growth and fragmentation monitoring | Setting up of replication / stand by / clusters | Root cause analysis, problem resolution |
| Generating statistics | Database patch installation | Database decommission |
| Memory and cache monitoring | Installing and maintaining of DB tools | Capacity planning |
| Activity / redo log monitoring | Database incident /error resolution | Security policies |
| Job monitoring and purging job history | Database upgrade / migration | Database quote requests and project consulting |
| Replication / stand by monitoring | Database refresh | Trend analysis |
| Object monitoring | Performance trends | Facilitate database training / education |
| Backup execution and monitoring | Proactive management |
Production Operation Services
Apollo’s Production Operations provides end-to-end support on the entire gamut of data center operations. We provide centralized proactive monitoring and management of all infrastructure elements from our RSC and Offshore Support Centers (OSC). Through a measure of stringent and consistent quality processes, tools and technologies, automated resolutions of incidents and requests, along with reporting portal and continuous process improvements, the Production Operations has been providing quality services.
MoreProduction Operation Services
| Regional Support Center Operations Services |
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| Backup / Restore Services |
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Messaging Services
Apollo’s Messaging Systems Management Services helps you get the most out of your applications across platforms, vendors and delivery requirements through a combination of highly skilled people, processes, technology and innovative delivery models, that ensures smooth functioning of messaging systems.
Apollo offers cost effective, end-to-end IT services based on onsite / offshore model along with strong tie-up with world technology leaders.
- Messaging Monitoring & Management
- Monitoring messaging applications
- Managing day-to-day messaging solutions
- Enterprise Messaging Services
- Mailbox-base services - Subscription-based
- End-to-end enterprise messaging outsourcing
- Hosting
- Server infrastructure
Infrastructure Management
- Proactive monitoring and administration
- Ongoing support and training
- Traffic optimization and control
- Site replication and mail optimization
- Server and domain consolidations
- Diagnostic (proactive and reactive)
- Performance and trend reports
- Vendor management
- Incident management
- Problem management
- Change management
- Configuration management
Messaging Offerings
| Planning |
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| Design |
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| More | |
Messaging Offerings
| Implementation and Support |
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| Infrastructure Management |
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Career
Please send your resume at apolloho@apollo.com.pkpage_resource
Comming SoonResources
Comming SoonContact Us
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Apollo Telecom: Pakistan (Corp. Office) Apollo Telecom, Plot # 44, Stree # 11, Sector I-9/2 Islamabad-Pakistan Tel: +92 (51) 111 111 747 |
North Region (Islamabad): Apollo Telecom, Plot # 44, Stree # 11, Sector I-9/2 Islamabad-Pakistan Tel: +92 (51) 111 111 747 Fax: +92 (51) 444 84 10 |
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South Region (Karachi): Apollo Telecom, Apollo House D-2 Block - 3, Clifton, Karachi-Pakistan Tel: +92 (21) 111 111 747 Fax: +92 (21) 536 4908 |
Central Region (Lahore): Apollo Telecom, House # 67, B/1, Gulberg-III Lahore-Pakistan Tel: +92 (42) 111 111 747 Fax: +92 (42) 587 6410 |
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Apollo UAE 702, Bussiness Avenue Deira, Dubai P.O Box No. 32296 Tel: +9714-29595 10 Fax: +9714-29595 11 Email Address: apollodxb@apollo-gcc.com |
Why Apollo
Where most companies will apply to this project with the intension of making money, Apollo is applying because it wants to change and enlighten Telecom Industry.
Apollo has already proven its commitment to Telecom industry and would really enjoy becoming an agent of modernization and change in Pakistan.
With partnering with Apollo, you will find a partner that is not interested in utilizing its resources but bringing true and sustainable change that can help your Business to become prosperous and a technological giant in the twenty first century. Together Apollo, with its experience working in Pakistan to make an unbeatable team that will get true measurable results for Business partners working with it.
- Unlike other vendors who offer "packaged" services and assessments, Apollo’s offerings are highly customizable—tailored to meet a company's needs and budget.
- Ability to not only provide tactical and strategic recommendations but also to implement and integrate solutions.
- The recommendations are not at a superficial level but have helped customers to implement solutions using the recommendations
- Apollo specializes in all aspects of infrastructure solutions—hardware, software and processes.